HOW IT WORKS

From problem to fixed, in minutes

No phone queues. No waiting days for a callback. Book online in 60 seconds and track your engineer live.

FOR CUSTOMERS

Booking a tradesperson with Fixr

Five simple steps from booking to job done and paid.

1

Create your free account

Sign up with your name, email, address and save a payment card. Takes under 2 minutes. You will not be charged until a job is completed and you have signed off on the work.

2

Describe your job

Select your trade — Gas & Heating, Plumbing, Drainage, or Electrical. Tell us what is wrong in a sentence or two. Emergency or planned job — your choice. That is all we need.

3

Engineer accepted — see them in real time

We instantly notify all available, vetted engineers in your area. One accepts and we show you their name, star rating, and reviews. You track them live on their way to you — no more guessing when they will arrive.

4

Engineer arrives and gets to work

Your engineer photographs the job before and after, logs their time and any parts used. You see the running total in real time on the status page — no surprise bills at the end.

5

Sign off and you are done

Happy with the work? Sign on the engineer’s phone. Your saved card is charged automatically, Stripe sends you a receipt, and a full job report — including before and after photos — is saved to your account forever.

Get Started Free →
FOR ENGINEERS

How engineers use Fixr

More work, zero admin, automatic payment. It really is that simple.

📝

Apply and get verified

Submit your trade qualifications, DBS certificate and insurance. We review your application within 24 hours and get you set up to start receiving jobs.

💚

Go online when you are free

Toggle online in the Fixr app. Jobs matching your trade and postcode radius are sent straight to your phone. Accept in 25 seconds or it moves to the next available engineer.

£

Get paid automatically

Complete the job, get the customer signature on your phone. Payment hits your account within 24 hours. No invoicing, no chasing, no cash. Ever.

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PAYMENT & PRICING

How payment works

🚧

No callout charge

Unlike many trade services, Fixr has no callout or booking fee. You pay only for the work done.

🔎

See the total before you pay

Labour time and parts are logged live during the job. You see the running total before you sign off a single penny.

🖊

Sign off when happy

Your digital signature on the engineer’s phone is your confirmation you are satisfied with the work. Only then is payment taken.

💳

Automatic payment

Your saved card is charged automatically via Stripe. Stripe emails you a receipt. No bank transfers, no cash, no chasing invoices.

Cancellation policy: Cancel for free while we are still finding you an engineer. If an engineer has accepted and is on their way, a cancellation fee applies to cover their time and travel. The fee is shown clearly before you confirm.

Ready to try Fixr?

Create a free account in 60 seconds. No subscription. No callout fee. Pay only when the job is done.

Book a Tradesperson → Already have an account?
DBS Checked Engineers
Fully Insured
Transparent Pricing
24/7 Availability
No Callout Charge