24/7 emergency call-outs · Suffolk
Plumbing, gas, electrics & drains. One call, day or night.
Lines open now · 24 hours a day
- A real person answers, 24/7
- Price agreed before anyone is sent
- Vetted local engineers
Most emergencies attended same day. Engineer's arrival time confirmed on the call.
What's your emergency?
Emergency plumber
Burst or split pipes · Water coming through a ceiling · Leaking under sinks or baths
See how we help →Emergency gas engineer
Boiler not working · No heating or hot water · Boiler losing pressure
See how we help →Emergency electrician
Power out in part or all of the house · Fuse box keeps tripping · Burning smell from sockets or switches
See how we help →Emergency drain unblocking
Blocked outside drain · Toilet blocked or backing up · Sewage coming up through drains
See how we help →Not sure which trade you need?
Call and tell us what's happening. We'll work out who to send.
How it works
- 1
Call us, any time
A real person answers on 0330 043 4659, 24 hours a day. Tell us what's happening and where you are.
- 2
Price agreed up front
We tell you the price and the engineer's arrival time before anyone is sent. No surprises.
- 3
Fixed by a local engineer
A vetted local engineer arrives, explains the problem and fixes it. You pay when the job is done.
Local engineers, not a national call centre
When you call, you're speaking to people who know Suffolk. We send the nearest available engineer, tell you who's coming and when, and agree the price before they set off.
- Vetted, insured engineers for every trade
- Gas work only by Gas Safe registered engineers
- You pay when the job's done, not before
No surprises on the bill
You get a fixed price on the phone before anyone is sent. Any extra work is quoted and agreed before it starts.
The same honest pricing at 3pm on a Tuesday or 3am on a Sunday: you know the cost before the van leaves.
Advice for when it goes wrong
Water coming through the ceiling? What to do right now
The first five minutes matter most. Here's what to do before the plumber arrives, and what's usually behind it.
Read the guide →Boiler losing pressure? What it means and when to call an engineer
A boiler that keeps losing pressure is telling you something. Here's what the gauge means and what's usually wrong.
Read the guide →Where is my stopcock? How to find it and turn off your water
The one thing every household should know. Find it now, before you need it.
Read the guide →Areas we cover across Suffolk, South Norfolk and Cambridge
- Bury St Edmunds
- Stowmarket
- Ipswich
- Needham Market
- Elmswell
- Diss
- Sudbury
- Thetford
- Newmarket
- Haverhill
- Woodbridge
- Framlingham
- Cambridge
Not listed? Call 0330 043 4659 and we'll tell you straight away if we can reach you.
Questions people ask in a hurry
How fast can someone get to me?
We'll give you an honest arrival time on the call, based on which engineer is nearest. Most emergencies are attended the same day.
How much will it cost?
You're told the price on the phone before we send anyone. Any extra work is quoted and agreed with you before it starts.
Who will turn up?
A vetted, insured local engineer for the right trade. Gas work is only ever done by Gas Safe registered engineers.
Do you cover my area?
We cover most of Suffolk, South Norfolk and Cambridge. Call 0330 043 4659 with your postcode and we'll tell you straight away.
Engineers: get local jobs without the admin
We run the ads, answer the phones, take payment and send you booked jobs near you. You do the work. Gas Safe engineers, electricians, plumbers and drainage engineers across Suffolk and Cambridge welcome.
Emergency right now?
Call now and we'll get someone on the way.