Advice from working engineers
What to do in a home emergency
Plain answers to the things people search at 2am. The safe first steps, what's probably wrong, and when to hand it to an engineer.
Call 0330 043 4659Water coming through the ceiling? What to do right now
The first five minutes matter most. Here's what to do before the plumber arrives, and what's usually behind it.
Read the guide →Boiler losing pressure? What it means and when to call an engineer
A boiler that keeps losing pressure is telling you something. Here's what the gauge means and what's usually wrong.
Read the guide →Where is my stopcock? How to find it and turn off your water
The one thing every household should know. Find it now, before you need it.
Read the guide →Fuse box keeps tripping? Why it happens and when to call an electrician
A tripping fuse box is doing its job: something on that circuit isn't right. Here's how to tell what.
Read the guide →Drain smell outside your house? What's causing it and what to do
A drain smell is usually an early warning. Catch it now and it's a quick clear; leave it and it backs up.
Read the guide →Emergency right now?
Call now and we'll get someone on the way.